At VerbaCall (“Company,” “we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.verbacall.com, use our services, or otherwise engage with us.

Please read this Privacy Policy carefully. By accessing or using VerbaCall’s services, you agree to the terms described here. If you do not agree, please do not use our services.

1. Information We Collect

We collect personal and non-personal information in order to operate effectively and provide you with high-quality service.

Personal information you may provide includes your name, email address, phone number, and any additional details you submit through contact forms, scheduling tools, or support requests. This also includes communications you send to us directly, such as questions, feedback, or inquiries.

We may also collect billing and payment details if you engage in any transactions with us. For business clients, we may gather company name, job title, or other relevant organizational data.

In addition, we automatically collect technical and usage information when you visit our website, such as your IP address, browser type, operating system, device information, access times, and the pages you view. This data helps us understand how users interact with our website and improve performance, security, and usability.

2. How We Use Your Information

We use the information we collect for a variety of business and operational purposes, including:

To provide and deliver the services you request;

To respond to inquiries or customer service needs;

To personalize your experience and tailor our content, communication, and offerings to your preferences;

To send transactional messages such as confirmations, updates, or technical notices;

To send promotional communications, if you’ve opted in;

To analyze and improve our services, content, and website functionality;

To protect the security and integrity of our website and services;

To comply with legal obligations and enforce our rights.

We only use your information for the purposes for which it was collected unless we reasonably consider that we need to use it for another purpose that is compatible with the original one.

3. Sharing of Your Information

We do not sell your personal information. However, we may share your data with trusted third parties under specific circumstances, as described below.

We may share your information with service providers who perform functions on our behalf, such as hosting services, payment processors, data analytics vendors, and customer support platforms. These providers are contractually bound to use your data only as necessary to carry out their functions and in compliance with applicable laws.

We may also disclose your information in order to comply with legal obligations, such as responding to lawful requests from public authorities, including to meet national security or law enforcement requirements.

If VerbaCall is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction, and this Privacy Policy will continue to apply to your data unless you are notified otherwise.

4. Your Choices and Rights

You have control over your personal information and how it is used. Depending on your jurisdiction, you may have certain legal rights regarding your data, including the right to:

Access the personal information we hold about you;

Request correction or deletion of your information;

Object to or limit our use of your information;

Withdraw your consent at any time, where applicable;

Request data portability.

You can opt out of receiving promotional emails from us by clicking the “unsubscribe” link in our emails or by contacting us directly at info@verbacall.com. Please note that even if you opt out of marketing communications, you may still receive transactional or administrative messages from us.

5. Data Security

We take the security of your personal information seriously. We implement a combination of physical, technical, and administrative measures to protect your data against unauthorized access, use, or disclosure.

These safeguards include secure servers, encrypted data transmissions, and restricted access to personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting obligations.
When personal information is no longer required, we securely delete, anonymize, or destroy it in accordance with our data retention practices.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience. Cookies are small data files placed on your device that help us understand user behavior, remember your preferences, and improve our website’s performance.

You can control cookie preferences through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.
For more detailed information about our use of cookies, please refer to our Cookie Policy (available on our website).

8. Third-Party Links

Our website may contain links to external websites or services that are not operated by VerbaCall. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any website you visit outside of VerbaCall.

9. International Users

VerbaCall is based in the United States and operates primarily from the U.S. If you are accessing our website or using our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions that may not provide the same level of data protection as your home country.

By using our services, you consent to this transfer and processing of your data in accordance with this Privacy Policy.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If we become aware that we have collected data from a child under 13 without verified parental consent, we will take immediate steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. When we make changes, we will revise the “Effective Date” at the top of this page and post the updated policy on our website.

If we make material changes, we may also notify you via email or a prominent notice on our site. We encourage you to review this policy regularly to stay informed about our data practices.

12. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

VerbaCall
Email: info@verbacall.com
Website: www.verbacall.com